General contracting conditions

Prior information to the contractual process

This website www.mireiaplaya.com It is owned by Shoes Management SLU with CIF B64734288 and Fiscal Directorate in C/ Sant Pere Month Alt 18 PRAL 1 08003, Barcelona.

The general hiring conditions regulate the remote sales ratio between Shoes Management SLU and the user or client, in accordance with legal stipulations, especially Law 7/1998, of April 13, on general contracting conditions, the Law 3/2014, of March 27 by which the consolidated text of the General Law for the Defense of Consumers and Users is modified. Organic Law 3/2018, of December 5, on the Protection of Person Retail, and to Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

SHOES MANAGEMENT SLU reserves the right to make the modifications it deems appropriate, without prior notice, in the general conditions. These modifications may be made, through their websites, for any formable form in law and will be mandatory during the time they are published on the web and until they are validly modified by other later ones. However, Shoes Management SLU reserves the right to apply, in certain cases, particular conditions of hiring with preference to these general conditions when it considers it appropriate, announcing them in a timely manner.

The object of the website is shoes sale.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

You can also subscribe to the informative newsletter to receive offers from the aforementioned products or general information that may be of interest.

As a user or client expressly declares to know, understand and accept the conditions of use and these general hiring conditions. In the same way, it declares to be of legal age and have the legal capacity and to act necessary for access to the Shoes Management Slu websites and the hiring through them.

 The European Commission facilitates a online litigation resolution platform that is available in the following link: http://ec.europa.eu/consumers/odr/ 

To acquire our products, you can go to the corresponding section of our online store.

You can register as a web user to make the online purchase in the corresponding section on the website itself. In accordance with the applicable and current regulations regarding data protection, Shoes Management Slu informs users that personal data collected during the registration and/or reserve process will be incorporated into the treatment system owned by Shoes Management Slu, in order to process these actions by the user and manage subsequent actions derived from them.

Their data will be conserved strictly necessary to comply with the previously provided purposes, except for legal conservation obligation.

We inform you that the legal basis of the processing of your data is the correct execution of the contract between the parties and the consent.

According to the rights conferred They, directing your request to the address mentioned above or email info@mireiaplaya.com. It may be addressed to the competent control authority to file the claim that it deems timely. 

After the purchase process, the customer will receive a confirmation from it by email. It is essential that during the purchase process the user indicates a valid email. If in 24 hours since the completion of the order does not receive confirmation, contact Shoes Management SLU on the customer service phone 932687362 or by email info@mireiaplaya.com.

All web contents are in Spanish and English.

The customer, upon receiving the product in the delivery address provided, will receive an invoice or copy of the order.

Offer and validity

In the case of a product on offer, the offer price and validity of it will always be indicated together with its essential characteristics.

In compliance with current Shoes Management SLU regulations, it offers information about all items for sale, its characteristics and prices. However, Shoes Management SLU reserves the right to withdraw, replenish or change the products offered through its website, by simply change in its content. In this way, the products offered at all times by the web will be governed by the general hiring conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the mentioned products.

Essential characteristics of products

The products offered in our online store, incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer himself. The color of the product, observable in photography is not binding. In the characteristics it is identified. The user has a carvation guide.


Shoes Management SLU responds to the faults in accordance with all the products offered on the website during a period of two years from delivery. Shoes Management SLU has a after -sales service, during the indicated period. The client can go to the establishment of Shoes Management Slu, to the after -sales service, by email to info@mireiaplaya.com or to the points established by the supplier itself. In case of doubt, you can go to the customer service phone 932687362 or by email info@mireiaplaya.com.



All products indicate the sale price in euros and include the value added tax (VAT).

If any other tax were applicable, so it would be indicated (IGIC or IPSI).

Delivery and Transportation Expenses

Shoes Management Slu only sends to Europe, Australia and the US. No shipments are made to the Canary Islands.

Shoes Management SLU has a shipment policy. For more information on the expenses for product shipping you can go to the following link: www.mireiaplaya.com/pages/envios

Those requests for any country that are likely to load customs expenses at destination will be in charge of the recipient. We recommend making sure your country's customs expenses before ordering. In the case of ordering and finally, not supporting customs expenses originated in your country, no returns or changes are accepted for this reason.


The client will be able to pay the amount of his order, opting for any of the following forms. During the purchase process you must indicate your choice:

- Visa or Mastercard Credit Card

All operations that involve the transmission of personal or banking data are carried out using a safe environment, a server based on standard SSL (Secure Sockets Layer). All the information that transmits travels encrypted through the network.
Also the data on your credit card are introduced directly on the bank page, in the TPV (bank point of sale terminal) and are not entered or registered on any Shoes Management Slu server.
When paying with a visa or mastercard, the following data will always be requested: the card number, the expiration date, and a validation code that coincides with the last three figures of the italic number on the back of your visa card or Mastercard, offering, thus, more guarantees about the security of the transaction.
This form of payment is valid only on the web.

When the amount of a purchase had been charged fraudulently or unduly using the number of a payment card, its holder may demand the immediate annulment of the position. In this case, the corresponding debt and reel annotations in the supplier and the holder accounts will be carried out as soon as possible.
However, if the purchase had been effectively made by the head of the card and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, the annulment of the corresponding position would have unduly demanded, it will remain Forced against Shoes Management Slu to the compensation of the damages caused as a result of said annulment.

- Wire transfer

When selecting the bank transfer you will receive confirmation through an e-mail with the bank data of Shoes Management Slu.
It is very important that when the transfer indicates in the matter the reference number, as well as its name and surname, and carry out the transfer within 5 days after the confirmation date to be able to validate it.
If you wish, you can send us the proof of the email info@mireiaplaya.com . But in any case, the validation of the service will not be considered effective until our administration department does not have a bank confirmation of the transfer.
Remind you that the payment has to be made in euros and that all possible change commissions and bank commissions run on your own.
In the case of bank transfers carried out from outside Spain, it is very important that when ordering the transfer, it always communicates to your bank to take care of the commissions at origin, those bank commissions and expenses corresponding to your entity. If not, Shoes Management SLU could paralyze the service hired by not receiving the full amount of the same.
Possible change and bank commissions are in charge of the client

- PayPal

It allows to send payments on the Internet safely and comfortable. The PayPal network is based on the existing financial infrastructure of bank accounts and credit cards to create a global real -time payment solution. PayPal offers a service specially thought for those who do not satisfy traditional payment mechanisms.
More information in PayPal. http://www.paypal.com.

Shoes Management SLU has a shipment policy. For more information on the delivery period and on the expenses for product sending, it can be addressed to the following link: www.mireiaplaya.com/envios

The availability of products offered by Shoes Management SLU can vary depending on customer demand. Although Shoes Management SLU updates the stock periodically, the product requested by the customer could be exhausted at that time. In case of non -execution due to unavailability, Shoes Management SLU at the time you have knowledge of this situation will notify the customer, by means of an email. The period of this communication will not exceed in any case the maximum period of 30 days. SHOES MANAGEMENT SLU may give the double option to: supply the customer without price increase, a product of similar or superior quality characteristics, or except justified and demonstrable reasons by Shoes Management SLU within this same period pay the sums paid for the order canceled. In the event that Shoes Management SLU does not make this fertilizer within the indicated period, the buyer may claim to be paid twice the amount owed, without prejudice to his right to be compensated.

- For orders in Spain, the system is also available Clearpay. For more information you can go to the following link: www.mireiaplaya.com/pagantis 

Right of withdrawal, returns and claims

The buyer will have a period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indication of the reasons.

The exercise of the right to withdraw info@mireiaplaya.com, sending your writing to our postal address c/ Sant Pere month Alt 18 PRAL 1 08003, Barcelona, ​​or through the withdrawal form that you will find in our section Returns & Exchanges.

As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, the supplies of services or goods made in accordance with the specifications of the Consumer or clearly personalized, or that, by their nature, they cannot be returned or can deteriorate or expire quickly, they are exempt from withdrawal.


The client must return or deliver the product to Shoes Management SLU, to the address c/ Sant Pere month Alt 18 PRAL 1 08003, Barcelona, ​​without any undue delay, and in any case within a maximum period of fourteen calendar days from the date on which the right to withdraw the contract is formalized. The deadline will be understood if the customer effects the return of the product before the end of the term.

The customer will take care of the product return costs.

In any case, the products to be returned must be in perfect condition, without using and in their original packaging. It is requested, therefore, that to avoid transport problems, ensure that the package is properly protected and seal. Once received/s, we will check your status. At the time we verify that both the article/s, and the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.

Payment reimbursement

The reimbursement of the amounts received by the client will be carried out using the same payment means used by the client, as long as the opposite has not been arranged.

Shoes Management Slu may retain the refund until receiving the product, reason for withdrawal, or until the customer delivers justifying it, depending on which condition is fulfilled first.

Return of the defective product or tara.

In the event that the product is not in good condition and the causes attributable to this, they are not a consequence of the customer, this will be entitled to the return of the product, informing Shoes Management SLU of the reason for return through any of the means provided in these hiring conditions, and without any cost for the client. This return due to defect or poor state of the product will not be considered a right of withdrawal.

The Shoes Management SLU undertakes to assume the cost of the return and to restore the product for a new one according to accepted conditions at the time of sale.

If the client wishes to submit a claim, the establishment of Shoes Management SLU is located in C/ Sant Pere month Alt 18 PRAL 1 08003, Barcelona or through email info@mireiaplaya.com.

For more information about changes and returns you can go to the following link: www.mireiaplaya.com/cambios-y-devolutions


Likewise, Shoes Management SLU reserves the power to present the civil or criminal actions that it deems appropriate for the improper use of its website and content or by breach of these conditions.

The relationship between the user and the provider will be governed by current and application regulations in the Spanish territory. If any controversy arise, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction complying with the rules on jurisdiction and competence in this regard. Shoes Management Slu has its home in Barcelona, ​​Spain.