Terms of service

TERMS OF SALE

General Conditions of Contracting
Prior information on the contractual process

The present web page www.mireiaplaya.com. It is owned by Shoes Management Slu with CIF B64734288 and Tax Management at C / Sant Pere Mon Monment Alt 18 Pral 1 08003, Barcelona.

 

The General Contracting Conditions regulate the Remote Sale Relationship between Shoes Management SLU and the User or Client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on general contracting conditions, the Law 3/2014, of March 27, which modifies the refused text of the General Law for the Defense of Consumers and Users. Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, General Regulations of Data Protection (EU) 2016/679, Law 7/1996, of January 15 trade management Retail, and Law 34/2002 of July 11, of Services of the Information Society and Electronic Commerce.

 

Shoes Management SLU reserves the right to make the modifications it deems appropriate, without prior notice, under the General Conditions. These modifications may be made, through their websites, for any admissible form in law and will be required compliance during the time they are published on the Web and until they are validly modified by subsequent ones. However, Shoes Management SLU reserves the right to apply, in certain cases, particularly contracting conditions, preferably to these General Conditions when considering it appropriate, announcing them in timely time and form.

 

The object of the website is Sale of shoes.

 

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

 

Likewise, you can subscribe to the newsletter to receive offers from the aforementioned products or general information that may be of interest to you.

 

As a user or client expressly declares to know, understand and accept the conditions of use and these general contracting conditions. In the same way, it declares to be of legal age and to have the legal capacity and to act necessary for access to Shoes Management Slu websites and hiring through them.

 

The European Commission provides an online litigation resolution platform that is available in the following link: http://ec.europa.eu/consumers/odr/ 

 

To acquire our products, you can go to the corresponding section of our online store.

 

You can register as a web user to make the online shopping in the corresponding section on the website itself. In accordance with the applicable and current regulations on data protection, Shoes Management SLU informs users that personal data collected during the registration and / or reservation process will be incorporated into the Treatment System of Shoes Management Slu, In order to proceed these actions by the user and manage subsequent actions derived from them.

 

Their data will be kept the term strictly necessary to comply with the aforementioned purposes, unless legal conservation obligation.

 

We inform you that the legal basis for the treatment of your data is the correct execution of the contract between the parties and consent.

 

In accordance with the rights conferred by the current regulations in data protection may exercise the rights of access, rectification, limitation of treatment, suppression, portability and opposition to the treatment of their personal data as well as the consent provided for the treatment of them, directing your request to the address mentioned above or emailinfo@mireiaplaya.com. You can go to the competent control authority to submit the claim that you consider appropriate.

After the purchase process, the customer will receive a confirmation of it by email. It is essential that during the purchase process the user indicates a valid email. If in 24 hours from the end of the order, do not receive confirmation, contact Shoes Management Slu on the Customer Service Phone 932687362 or by email info@mireiaplaya.com.

 

All the contents of the web are in Spanish and English.

The client, upon receiving the product in the provision provided, will receive an invoice or copy of the order.

Offer and validity

In case of a product on offer, it will always be indicated together with its essential characteristics, the price of supply and validity of it.

 

In compliance with the current regulations Shoes Management SLU offers information on all items for sale, its characteristics and prices. However, Shoes Management SLU reserves the right to withdraw, replenish or change the products that are offered through its website, by simple change in the content of it. In this way, the products offered at each moment on the web will be governed by the general contracting conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential characteristics of the products

The products offered in our online store incorporate a photograph and the essential characteristics of it, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the features it is identified. The user has a sizes guide.

Guarantee

Shoes Management Slu responds to the faults in accordance with all the products offered on the website during the period of two years from delivery. Shoes Management Slu has a post-sales service, during the indicated period. The client can go to the establishment of Shoes Management Slu, at the post-sales service, by email toinfo@mireiaplaya.comor to the points established by the supplier itself. In case of doubt, 932687362 or by email can be addressed by emailinfo@mireiaplaya.com.

 

Prices

All products indicate the sale price in euros and include the value added tax (VAT).

If any other tax was applicable, this would be indicated (IGIC or IPSI).

Delivery and transport costs

Shoes Management Slu only makes shipments to Europe, Australia and USA. No shipments are made to the Canary Islands.

Shoes Management Slu has a shipment policy. For more information on expenses as a product sending the product, you can contact the following link: www.mireiaplaya.com/pages/envios

Those orders for any country that are susceptible to carrying out customs expenses in destination will be in charge of the recipient. We recommend you to ensure your country's customs expenses before placing the order. In the case of placing the order and finally not supporting the customs expenses originated in your country, no refunds or changes are not accepted for this reason.

Forms of payment and execution of the order

The client will be able to pay the amount of his order opting for any of the following forms. During the purchase process, it must indicate your choice:

- Visa or MasterCard credit card

All operations that involve the transmission of personal or bank data are carried out using a secure environment, a server based on SSL standard security technology (Secure Sockets Layer). All the information that transmits us traveling through the network.
Likewise, the data on your credit card are entered directly on the bank page, in the TPV (Terminal Point of Sale of the Bank) and are not entered or registered on any Shoes Management Slu server.
When paying with Visa or MasterCard card, the following data will always be requested: the card number, the expiration date, and a validation code that matches the last three figures of the number printed in italics on the back of your Visa card or MasterCard, offering, in this way, more guarantees about the security of the transaction.
This form of payment is valid only on the web.

When the amount of a purchase has been charged fraudulent or unduly using the number of a payment card, its owner may require the immediate cancellation of the position. In such a case, the corresponding adoud and reabone annotations in the supplier's accounts and the owner will be carried out as soon as possible.
However, if the purchase had been effectively performed by the holder of the card and the requirement of refund was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would unduly demand the annulment of the corresponding charge, that will remain Obliged against Shoes Management Slu to the compensation of the damages caused as a result of this cancellation.

- Wire transfer

When selecting the bank transfer you will receive the confirmation by an e-mail with the Banking data of Shoes Management SLU.
It is very important that when making the transfer indicate in the matter the reference number, as well as its name and surname, and make the transfer within 5 days after the confirmation date to be able to validate it.
If you wish, you can send us the proof of transfer the email info@mireiaplaya.com . But in any case, service validation will not be considered effective until our administration department does not have a banking confirmation of the transfer.
Remind you that the payment must be made in euros and that all the possible exchange and banking commissions run on your own.
In the case of bank transfers carried out from outside Spain, it is very important that when ordering the transfer, it always communicates its bank to take charge of the commissions at source, those bank commissions and expenses corresponding to your entity. If not, Shoes Management Slu could paralyze the service contracted by not receiving the full amount of it.
Possible exchange and banking commissions are borne by the client

- PayPal

It allows to send payments on the Internet safely and conveniently. The PayPal network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. PayPal offers a service specially designed for those who do not satisfy traditional payment mechanisms.
More information in PayPal. http://www.paypal.com.

Shoes Management Slu has a shipment policy. For more information about the delivery time and on expenses as a product sending the product, you can contact the following link: www.mireiaplaya.com/envios.

The availability of the products offered by Shoes Management Slu may vary depending on the demand of customers. Although Shoes Management Slu updates the stock periodically, the product requested by the client could be exhausted at that time. In case of non-unavailability, Shoes Management Slu at the moment that has knowledge of this situation will notify the client, through an email. The period of this communication will not exceed the maximum period of 30 days in any case. Shoes Management Slu can give the double option of: supplying the customer without price increase, a product of similar characteristics or upper quality, or except justified and demonstrable reasons by Shoes Management Slu within this same period paying the sums paid by the order canceled. In the event that Shoes Management Slu does not realize this payment within the indicated period, the buyer may claim that he is paid twice the amount owed, without prejudice to his right to be compensated.

- For orders in Spain, the system is also available pagantis. For more information you can contact the following link: www.mireiaplaya.com/pagantis

Right of withdrawal, returns and claims

The buyer will have a period of fourteen calendar days to desist, from the day that the client receives the product, without any penalty and without indication of the reasons.

The exercise of the right of withdrawal must be carried out by notification through telephone communication at 932687362, addressing the email info@mireiaplaya.com, sending your writing to our postal address c / sant pere month alt 18 pral 1 08003, barcelona, ​​or through the withdrawal form that you will find in our section Returns & Exchanges.

As established in Article 103 of Law 3/2014, of March 27, which modifies the refused text of the General Law for the Defense of Consumers and Users, the Supplies of Services or Assets made according to the specifications of the Consumer or clearly customized, or that, by its nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.

Return

The customer must return or directly deliver the product to Shoes Management SLU, to the address C / Sant Pere Month Alt 18 Pral 1 08003, Barcelona, ​​without any misplaced delay, and in any case within a maximum period of fourteen calendar days from The date on which the right to withdraw the contract is formalized. The deadline will be understood to be fulfilled if the client performs the return of the product before the end of the term.

The client will take charge of the cost of returning the product.

In any case, the products to be returned must be in perfect condition, unused and in its original packaging. It is prayed, therefore, that to avoid transport problems, ensure that the package is properly protected and seated. Once received / s, we will check your status. At the moment we check that both the article / s, as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the subscriber money.

Reimbursement of payment

The reimbursement of the amounts received by the client will be carried out using the same means of payment employed by the client, as long as the opposite is not arranged.

Shoes Management Slu You can retain the refund until you have received the product, cause for withdrawal, or until the customer delivers itself, depending on which condition is first fulfilled.

Return of the defective product or tare.

In the event that the product is not in good condition and the causes attributable to this, do not be a consequence of the client, this will be entitled to the return of the product, informing Shoes Management Slu of the return of return through any of the Media facilitated in these contracting conditions, and at no cost for the client. This refund due to defect or bad state of the product will not be considered a right of withdrawal.

The Shoes Management Slu is committed to assuming the cost of the return and restore the product by a new one according to accepted conditions at the time of sale.

If the client wishes to file a claim, Shoes Management Slu is located in C / Sant Pere Month Alt 18 Pral 1 08003, Barcelona or via email info@mireiaplaya.com.

For more information on changes and returns you can contact the following link: www.mireiaplaya.com/cambios-y-devoluciones

Jurisdiction

Likewise, Shoes Management SLU reserves the ability to present civil or criminal actions that it considers appropriate for the undue use of its website and content or for breach of these conditions.

The relationship between the user and the provider will be governed by the current and application regulations in the Spanish territory. If any controversy arise, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction complying with the rules on jurisdiction and competition in this regard. Shoes Management Slu has his address in Barcelona, ​​Spain.